Applications · SAT SOLUCIONES

Hotels

Clear guidance, including at night and in another language.

A guest may be staying in the building for the first time when an emergency occurs. SAT Soluciones structures notices by floor and activity area, combining understandable messages with coordination among reception, security and on-duty staff to support an organized response.

Request information

Reference environmentHotels

Sector priorities

Consider the journey from room to assembly point

An announcement audible at reception does not establish that guests can hear it in their rooms. The design needs to consider closed doors, nighttime conditions, languages and assistance needs. Coastal hotels include tsunami scenarios where their location and local emergency plan require them.

Operating areas

Guest floors and rooms

Assess notices and route guidance that staff understand and newly arrived guests can follow.

Reception and night shift

Assign responsibility for validating notices, assisting people who need help and communicating changes in the situation.

Event and leisure areas

Specific instructions for events, restaurants, pools and other spaces with variable occupancy.

Application scenario

Illustrative scenario: a warning at night

Situation: The duty manager receives a valid warning and follows the procedure established for the property.
Coordinated response: Instructions are communicated in the agreed languages, and staff are assigned to floors needing guidance or assistance.
Follow-up: Guests receive consistent instructions while reception coordinates assistance using a shared understanding of the situation.

Illustrative scenario · Configuration depends on the project

Project design